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Post by gkoh on Mar 10, 2009 17:44:36 GMT 8
Hi gkoh, Was coolant replacement standard procedure at 40k km servicing? As for the rear view mirror, does it mean that the power button will be lit at all times after ignition unless you turn it off? Thanks coolant replacement is standard at 40k servicing. brake fluid replacement at 50k servicing. the power is on at all times for the rear view mirror when engine is on unless u switch it off. perhaps u can try joining us in our friday meetups then u can take a look at mine.....need to gather more mags to e meetups...
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Post by civicblade on Mar 10, 2009 22:41:57 GMT 8
Hi Evererin and gkoh for the advice.
I have booked a check up date this saturday at Ubi service centre. When I'm there, I will check the service record. Most likely the usual 40k km servicing will be done as I trust the previous owner.
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Post by civicblade on Mar 10, 2009 22:49:55 GMT 8
Taken from Kia.com.sg servicing website
"Replacement of spark plug (at every 40,000km) and platinum plug (at every 100,000km) at separate order "
What is the "at separate order" means. Does all the parts replacement at 40k km servicing included in the price of $285? or do we have to pay extra for these parts?
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Post by civicblade on Mar 10, 2009 22:51:45 GMT 8
I'm surprised that the fuel filter and fuel pump set has to be changed every 20000km.. that's a short interval according to Kia's website.
The price stated in the website is pretty reasonable if it includes all parts.
Are we allowed to observe the mechanic at work during servicing? Just like to be present to make sure that all checks are conducted.
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Post by evererin on Mar 11, 2009 9:21:18 GMT 8
You can be present at the servicing and see the mechanic at work. But im not sure if you have the patience to wait till they do your ride. And how slowly they will do to your ride. Fuel filter and fuel pump set is standard item which need replacing. So no choice. My advice is, dun wori so much. u already pay for the ride.. jus enjoy the ride instead of worrying about the small small details.... seperate order means u r going to pay for all the other part, like the spark plugs, tyre rotations and such... so sorry to say, but hope your warranty end soon so you can service outside and u can see the amount of $ u will save.. sad... buy new magentis n drive older version
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Post by gkoh on Mar 11, 2009 11:36:30 GMT 8
Hi Evererin and gkoh for the advice. I have booked a check up date this saturday at Ubi service centre. When I'm there, I will check the service record. Most likely the usual 40k km servicing will be done as I trust the previous owner. hi civicblade, c&c would have the service record of your ride if yours was maintained by c&c in the past. they would be able to tell u if ur 40k servicing has been done at c&c previously.
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Post by civicblade on Mar 11, 2009 16:31:29 GMT 8
Hi gkoh,
Does it mean that you have paid more than $285 for your 40k km servicing? As the additional parts are not included in the service package price according to Kia website.
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Post by gkoh on Mar 11, 2009 16:49:16 GMT 8
Hi gkoh, Does it mean that you have paid more than $285 for your 40k km servicing? As the additional parts are not included in the service package price according to Kia website. i paid $300+ for my 40k servicing including the replacement of some chargeable additional parts n tyres rotation.
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Post by civicblade on Mar 11, 2009 20:38:54 GMT 8
Just find out that a plastic cover on the rear beam does not fit properly. I believe someone removed this panel and did not put it back the correct way. The small oval tab the covers the screw access was also missing.
Will C&C charge for a simple job like this?
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Post by blastwave on Mar 11, 2009 21:56:19 GMT 8
bro, u want to save money and still validate warranty here's how: go for alternate servicing at cnc and outside. but the major servicing ie 40K, 80K must go back cnc to keep warranty. if no more warranty, outside shops are much cheaper without a doubt. but be warned some w/shop may use mixed parts from china, taiwan with the korean ones. by the way, if $300 is already very painful, wait till the car reach the 80K servicing change of timing belt, tyres, shocks, brakes, tranny flush, engine flush, belts, pump..... prepare to dig very deep into pocket.
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Post by civicblade on Mar 12, 2009 9:17:16 GMT 8
I have a regular shop in AMK autopoint that I go to for my previous cars. They are a competent group of mechanics for regular maintenance job such as engine oil and filter change, coolant and brake fluid flush etc.
But withe the magentis, I am a little worried if I need to get interior panels fixed up properly. The outisde mechanic might not be familiar with cars as the magentis is not common in Singapore. I've seen mechanics almost breaking and cracking plastics panel during removal and installation as they are not sure where the holding tabs on these injection molded parts are.
Very scary.
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Post by gkoh on Mar 12, 2009 10:39:32 GMT 8
hi civicblade, since u r sending in ur ride to c&c, jus get them to chek on those thingy tat u hv mentioned.....if chargeable, they wld inform u prior to replacement/repair.....jus tell them to inform u abt e charges before doing anything.....ur ride is still under warranty hence jus let c&c do their job.....my pov.....
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Post by civicblade on Mar 12, 2009 13:49:04 GMT 8
Hi gkoh,
My magentis is still under warranty period and I have booked a check with them tonight. There is nothing wrong with the car, just the rear view mirror and the interior rear beam panel.
Smooth ride. Tyre noise is the only issue even on current Yokohama Aspec db.
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Post by gkoh on Mar 12, 2009 14:44:33 GMT 8
e tyre noise is a bit too much...well, cant compare wif other jap makes but afterall, is gd, comfy n definitely, value for money......so e tyre noise is still bearable enjoy ur ride bro n hope 2 see u at e meetups....
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Post by civicblade on Mar 12, 2009 23:11:53 GMT 8
Drove my car to Eunos service centre this evening. Reach the service centre at 730pm. Described the problem with the panel not fitting properly and the faulty auto-dimming rear view mirror to the service consultant.
Consultant drove the car upstairs.. presumably to the mechanics. After a short wait, the car was driven down and I was told that nothing can be done this evening.
I have to leave my car early in the morning for a whole day for their mechanic to try to bend the panel back into place and check if there is wiring issue with the rear view mirror.
According to the service consultant, even if the rear view mirror and panel are faulty, there is no stock to replace. Therefore I will have to go to the service centre a third time if repairs are not possible and new parts needs to be ordered.
In-efficient service. Will be going again this saturday morning and hopefully their mechanic can get some work done, if not at least find out the parts that needs to be replaced and place orders for spares accordingly.
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Post by gkoh on Mar 13, 2009 10:30:49 GMT 8
well....tis is c&c.....no choice lor....but at least they addressed e prob of ur ride so still nt tat bad, jus make sure they keep to the ETA of the promised parts....hope u get ur ride fixed soon....take care bro.....
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Post by blastwave on Mar 13, 2009 21:04:41 GMT 8
like it or not u gotta live wif them... i give u some tips to make it less stressful for u dealing with cnc. 1. for repairs where parts replacement are needed, go to pandan, they have better mechs there and parts warehouse is there. 2. take the morning off from work and go early so u know the mechanics are fresh and there's plenty of time no excuse for them to say that "u sent in at 7:30pm shop closing a few hours time we cant rush the job so u betta come back in the morning cos if we rush we'll do a baad job". Go there and enjoy the free newspaper, cofee, chicken pau, massage chair, shuttle service and the smily counter girls who will greet u.... Hmm... i kind of miss those things. Tell u something. U want to experience lousy service? Go to comfort delgro ubi. No security. No signage to say where to park, where's the service office. When u finally found the office, no one at the service counter even bother to look at you, what more to attend to u. And the attitude of the counter staff really sucks! WHen they call u back to tell u whats wrong wif yr car, its a super dee duper long list of faults its as if like they want u to change yr whole car u might as well give them yr atm card wif yr pin number. Having used to c&c, and how much ppl have said about it being lousy inefficient and all, u will be shocked at how lower service can really go down to elsewhere.
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Post by civicblade on Mar 13, 2009 22:08:35 GMT 8
Hi Blastwave,
Thanks for the tips.
I've called C&C Leng Kee service centre just now and found out more about their service centre from an efficient service personnel on the phone.
Eunos service centre operates more like a satellite centre and is good for mainly regular servicing jobs.
Parts warehouse is in Pandan service centre.
Even servicing in Leng Kee, parts has to be indented from Pandan warehouse.
You are right about going to Pandan for the repairs and fault finding.
I'll be sending my magentis in to Leng kee on Tuesday morning and will collect late night. I do not expect every thing to be done and I am expecting a third visit after spare parts arrive.
Thanks.
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Post by civicblade on Mar 13, 2009 22:12:23 GMT 8
On second thoughts, I think I will send my car to Pandan service centre as my work location is nearer Jurong Town hall than Leng Kee.
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Post by civicblade on Mar 16, 2009 9:51:47 GMT 8
Magentis was checked into Pandan service centre this morning at ~8am. Noticed that there were many magentis cab waiting to be serviced. Also noticed that there were many more Mitsubishi than Kia.
I'm using this chance to gauge the service level and workmanship of C&C. If they do a good job on the warranty replacement of the rear view mirror and the panel parts, I'll send the magentis back to them for servicing even after the warranty period.
I do not mind paying certain amount of premium for good and professional service.
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Post by hattee on Mar 17, 2009 9:24:23 GMT 8
Last time during my warranty, I still replaced my coolant and ATF outside in between 20,000km interval. Get the stuffs from outside and go to Hock Tyre. 6L Diaqueen from outside shop plus labour costs less than $150 for complete ATF flush and change. 4L Maxima Coolant Aide costs less than $35 from BikeTech 45 Dunlop Street and still below $80 total up with radiator flush. It is not just cheaper, we are paying more to C&C which don't have the flushing capability. They give us coolant with anti-freeze which we don't need in our weather. They mixed them with tap water containing bad solvents to damage your radiator wall in the long term. Good coolants like Engine Ice and Coolant Aide uses distilled water. Coolant Aide probably equals to Engine Ice (another good and very expensive coolant) at 1/4 price but without anti-freeze. It has better stickiness than most other coolants (unless you add Water Wetter to them). Water stickiness to radiator wall will give us better heat transfer for engine cooling efficiency. Some comments from local riders at www.singaporebikes.com/forums/showthread.php?p=4571365
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Post by civicblade on Mar 20, 2009 7:44:53 GMT 8
Hi Hattee,
Are you sure that C&C service centre uses concentrated coolant with tap water to dilute? If this is true, it is a big dis-service to customers as tapped water contains too much impurities that will choke up the cooling system.
It is hard to believe C&C use tap water as a coolant base. It is even harder to believe that C&C do not have coolant flushing capabilities.
I'm going to get my coolant replaced this weekend if the tap water thing is true. Will be making a call to C&C service centre to verify.
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Post by hattee on Mar 20, 2009 14:50:35 GMT 8
At Hock Tyre or Autobac, the coolant hose is connected to a suction that draws almost every drop of old coolant before refilling. Some shops just open the drain tap below, leaving probably 20%-30% old coolant in the system before refilling.
Do you think C&C have the facility to suck out all your coolant? Good to see what they add to your radiator tank when it is partially dried during servicing - tap or distilled water?
Maybe they have improved since my last servicing in early 2008.
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Post by civicblade on Mar 21, 2009 0:53:10 GMT 8
i will be very surprised if C&C service centre does not have a coolant flushing machine. This is a basic piece of equipment in a auto service workshop.
Using tap water in the radiator is unthinkable. Scales will develop over time as the minerals in tap water solidifies. Long term presence of tap water in the engine cooling passages and radiator will cause blockage and ultimately the engine will suffer from overheating.
I'm not around to witness the 40000km servicing at C&C therefore I cannot comment on the coolant issue. Will check with them again in april when my warranty parts arrive.
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